Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
The packaging of the dress was perfect except for the DHL package being cut through down to the packaging underneath. The packaging the dress was wrapped in was torn open and I could see the plastic wrapped dress. The plastic the dress was wrapped in was also nicked but the dress was not damaged! I was nervous unpacking my dress but once I saw it I felt better!Thank you for making a quality product and I look forward to ordering more!!
I was blown away by the dress when it arrived. I couldnt believe it was so beautiful!! Perfect for my wedding and it fit like a glove right out of the shipping packaging!!
Very very very beautiful dress
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